Franklin & Marshall College Franklin & Marshall College

Here you will find timely notices of interest for faculty and professional staff, updates about benefits and policies, reminders about upcoming deadlines, health and wellness news, and more. Visit this site regularly to read the latest news shared among faculty and professional staff.

You are viewing 18 posts in the ITS Updates section

Emergency Alert Expirations

Franklin & Marshall is ensuring that only accurate contact information for active enrollees remains in the College's RAVE emergency notification system. All contact information entered directly into the RAVE system will…

ITS Updates for Fall 2014

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New & Improved Services in the Harris Innovation Zone Helpdesk Services  You asked, we’ve made changes!   Beginning September 1st, Helpdesk professional staff will be available by phone and in person…

Updates from ITS, Fall 2014

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New & Improved Services in the Harris Innovation Zone Helpdesk Services  You asked, we’ve made changes!   Beginning September 1st, Helpdesk professional staff will be available by phone and in person…

Student app development

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ITS welcomes student collaboration on information services.  Building apps, however, isn't a weekend-long endeavor.  Read Jay's reaction to the NY Times article, "Student-built Apps Teach Colleges a Thing or Two."


eDisk Working Group

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With the support of the CITC, ITS is creating an eDisk Working Group to plan for the eventual replacement of eDisk.  The existing eDisk infrastructure is quite aged and no longer supported by the manufacturer.  As well, much of the infrastructure was put in place long before many of the other tools we have available to us today, from Google Apps to Blackboard and even our current web site management suite.  Careful assessment of what needs to be provided is the first step in planning this project.  This needs assessment is slated to be complete by December 2014.


Phone System Needs Assessment

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With the support of the College Information Technology Committee (CITC), ITS has contracted with Vantage Technology Consulting Group to complete a campus needs assessment as we plan for an eventual migration…

Wrestling with Java and Banner

For users of Banner INB (the interface used by administrative users who enter and process data), you are likely aware of the many java update issues that F&M and many other…

Helpdesk Services Reorganization

To better serve our community, we will be making some changes to the organization of our Desktop Integration and Support Team.  Two current vacancies will be used to create a dedicated…

Infrastructure Improvements

You likely saw the announcement about our new guest wireless service that debuted just before Commencement.  We will continue to tune this service, but it is already being used heavily for…

Mavericks Update

With so much older hardware on campus, we have been challenged to make the move to Mavericks in any universal way. We continue to ask that you work with ITS staff…