Franklin & Marshall College Franklin & Marshall College

Here you will find timely notices of interest for faculty and professional staff, updates about benefits and policies, reminders about upcoming deadlines, health and wellness news, and more. Visit this site regularly to read the latest news shared among faculty and professional staff.

You are viewing 19 posts in the ITS Updates section

New Departmental Paper Ordering Process

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Effective October 1, 2014, there will be a new process for departments to order paper supplies.   Supplies can now be ordered by going to repairs.fandm.edu and entering a work order.…

Emergency Alert Expirations

Franklin & Marshall is ensuring that only accurate contact information for active enrollees remains in the College's RAVE emergency notification system. All contact information entered directly into the RAVE system will…

ITS Updates for Fall 2014

New & Improved Services in the Harris Innovation Zone Help Desk Services  You asked, we’ve made changes!   Beginning September 1st, Helpdesk professional staff will be available by phone and in…

Updates from ITS, Fall 2014

New & Improved Services in the Harris Innovation Zone Helpdesk Services  You asked, we’ve made changes!   Beginning September 1st, Helpdesk professional staff will be available by phone and in person…

Student app development

ITS welcomes student collaboration on information services.  Building apps, however, isn't a weekend-long endeavor.  Read Jay's reaction to the NY Times article, "Student-built Apps Teach Colleges a Thing or Two."


eDisk Working Group

With the support of the CITC, ITS is creating an eDisk Working Group to plan for the eventual replacement of eDisk.  The existing eDisk infrastructure is quite aged and no longer…

Phone System Needs Assessment

With the support of the College Information Technology Committee (CITC), ITS has contracted with Vantage Technology Consulting Group to complete a campus needs assessment as we plan for an eventual migration…

Wrestling with Java and Banner

For users of Banner INB (the interface used by administrative users who enter and process data), you are likely aware of the many java update issues that F&M and many other…

Helpdesk Services Reorganization

To better serve our community, we will be making some changes to the organization of our Desktop Integration and Support Team.  Two current vacancies will be used to create a dedicated…

Infrastructure Improvements

You likely saw the announcement about our new guest wireless service that debuted just before Commencement.  We will continue to tune this service, but it is already being used heavily for…