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ITS Help Desk
Where to go for help
For questions or issues related to technology, please contact or visit the ITS Help Desk located in the Kreisel Innovation Zone (KIZ) on the ground floor of the Patricia E. Harris Center for Business, Government & Public Policy (Building #21).
Additional contact options are:
Information Technology Services (ITS) has a regularly scheduled maintenance window each Wednesday evening from 6:15 – 8:15 pm. ITS will use these scheduled downtimes to make system changes (software, hardware, configuration, etc.) to ensure that they are optimized for best performance. Typically, these outages will affect isolated locations or individual services.
Equipment and system failures that need to be corrected outside of the maintenance will be minimized and communicated to the College Community.
ITS Maintenance Schedule
Please review this policy which addresses a range of common questions that surround the purchase and replacement of computer equipment at F&M.Read More