We are here to assist you!

ITS Help Desk

Where to go for help

For questions or issues related to technology, please contact or visit the ITS Help Desk located in the Kreisel Innovation Zone (KIZ) on the ground floor of the Patricia E. Harris Center for Business, Government & Public Policy (Building #21).

Additional contact options are:

     •   Create a Web Help Desk ticket using your F&M NetID: helpdesk.fandm.edu
     •   Telephone:    717-358-6789
     •   Email:    helpdesk@fandm.edu

 

IT System Status & Maintenance Schedule

System Status 

Information Technology Services (ITS) has a regularly scheduled maintenance window each Wednesday evening from 6:15 – 8:15 pm.  ITS will use these scheduled downtimes to make system changes (software, hardware, configuration, etc.) to ensure that they are optimized for best performance. Typically, these outages will affect isolated locations or individual services. 

Equipment and system failures that need to be corrected outside of the maintenance will be minimized and communicated to the College Community.  

 ITS Maintenance Schedule

ITS News and Events

February 08
event 2/8/2016

Web-Ex Under the Hood

Stager 102 Stahr Auditorium

In this session we will cover the basics of the Meeting Center and show you how to set-up a...

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February 10
event 2/10/2016

Web-Ex Under the Hood

Stager 102 Stahr Auditorium

In this session we will cover the basics of the Meeting Center and show you how to set-up a...

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February 17
event 2/17/2016

eDisk Transition to Google Drive

Life Sciences 142 Auditorium

In this session we will review the 'road-map' that has been established to migrate data off of...

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February 24
event 2/24/2016

Use Gmail like you're the CIO!

Stager 102 Stahr Auditorium

There are so many options when it comes to how to make use of GMail.  In this session, Carrie Rampp...

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Story 11/20/2015

Technology Hardware Acquisition, disposition and replacement...

Please review this policy which addresses a range of common questions that surround the purchase and replacement of computer equipment at F&M.

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Story 11/20/2015

Jonas Kennedy joins ITS as Director of Enterprise Systems &...

  Information Technology Services is pleased to share the news that Jonas Kennedy has joined our team as of November 9th.

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Story 10/28/2015

The College Software Server is slated to be retired!

The College's web-based Software Server (software.fandm.edu) has been in service to the campus community since the Fall of 2004 and is slated to be retired by the end of the year.  In fact, there is...

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