We are here to assist you!

ITS Help Desk

Where to go for help

For questions or issues related to technology, please contact or visit the ITS Help Desk located in the Kreisel Innovation Zone (KIZ) on the ground floor of the Patricia E. Harris Center for Business, Government & Public Policy (Building #21).

Additional contact options are:

     •   Create a Web Help Desk ticket using your F&M NetID: helpdesk.fandm.edu
     •   Telephone:    717-358-6789
     •   Email:    helpdesk@fandm.edu


Information at a Glance

System Status 

Information Technology Services (ITS) has a regularly scheduled maintenance window each Wednesday evening from 6:15 – 8:15 pm.  ITS will use these scheduled downtimes to make system changes (software, hardware, configuration, etc.) to ensure that they are optimized for best performance. Typically, these outages will affect isolated locations or individual services. 

Equipment and system failures that need to be corrected outside of the maintenance will be minimized and communicated to the College Community.  

 ITS Maintenance Schedule

News and Events

November 24
event 11/24/2015

20 Apps in 40 Minutes

SparkSpace, Shadek-Fackenthal Library, room 106

Instructional Technology Learning series sponsored by the Instructional and Emerging Technology...

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November 30
event 11/30/2015

Web Clinic

Harris 002 IZ Classroom

Hands-on support for website maintenance. These are drop-in sessions; no RSVP required.  

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Story 10/28/2015

The College Software Server is slated to be retired!

The College's web-based Software Server (software.fandm.edu) has been in service to the campus community since the Fall of 2004 and is slated to be retired by the end of the year.  In fact, there is...

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