We are here to assist you!
ITS Help Desk
Where to go for help
For questions or issues related to technology, please contact or visit the ITS Help Desk located in the Kreisel Innovation Zone (KIZ) on the ground floor of the Patricia E. Harris Center for Business, Government & Public Policy (Building #21).
Additional contact options are:
Create a Web Help Desk ticket using your F&M NetID: helpdesk.fandm.edu
PLEASE NOTE: In your web browser, you must be logged into your F&M account before you can access the following resource:
Information at a Glance
Information Technology Services (ITS) has a regularly scheduled maintenance window each Wednesday evening from 6:15 – 8:15 pm. ITS will use these scheduled downtimes to make system changes (software, hardware, configuration, etc.) to ensure that they are optimized for best performance. Typically, these outages will affect isolated locations or individual services.
Equipment and system failures that need to be corrected outside of the maintenance will be minimized and communicated to the College Community.
ITS Maintenance Schedule
News and Events