Franklin & Marshall College Franklin & Marshall College

  • People
  • Jay Eckles

    Director of Enterprise Systems and Web Services
    Office: Harris 022

    Professional Biography

    Jay brings over 15 years of IT experience.  He has spent significant time in both the finance industries (Vanguard, Southeastern Asset Management) and higher education (Rhodes College, Franklin & Marshall) as well as several years in publishing and in commercial web development as an independent consultant.  He has taught as an adjunct instructor at various universities since 2006.  His specialty is leadership at the intersection of software engineering, project management, and strategic management.


    Ed.D., Higher Education (2011)
    University of Memphis
    The impact of information technology management on the efficiency of small liberal arts colleges

    M.S., Information Science (2003)
    Pennsylvania State University

    B.A., Computer Science and Business Administration (2000)
    Rhodes College

    Research Interests

    IT management, efficiency, student retention, strategy

    Grants & Awards

    Educause Leadership Institute graduate

    National Summer Data Policy Institute fellow

    AIR Graduate Student fellow


    Eckles, J.E. (2012). The Impact of IT Management on the Efficiency of Top US Liberal Arts Colleges. ISRN Education 2012.

    Eckles, J.E. & Stradley, E.G. (2012). A social network analysis of student retention using archival data. Social Psychology of Education 15 (2), 165-180.

    Eckles, J. E. (2010). Evaluating the efficiency of top liberal arts colleges. Research in Higher Education 51 (3), 266-293. 

    Ballentine, H. & Eckles, J.E. (2009). Dueling Scorecards: How Two Colleges Utilize the Popular Planning Method. Planning for Higher Education 37 (3), 27-35.