• ITS Help Desk Hours

    ITS Help Desk Hours Image

    ITS Help Desk

    Location: Harris Center, Kreisel Innovation Zone, Room 038

    Semester Hours:               Monday through Thursday, 7:30 AM to midnight
                                                           Fridays, 7:30 AM to 10:00 PM
                                                           Saturdays, noon to 10:00 PM
                                                           Sundays, noon to midnight

    Non-Semester Hours:  Monday through Friday, 8:30 AM- 4:30 PM 
                                                          Saturdays and Sundays, closed

    Telephone: 717-358-6789             Submit a request: helpdesk.fandm.edu

     

  • Technology Lending Center Hours

    Technology Lending Center Hours Image

    ITS Technology Lending Center (TLC)

    Location: Harris Center, Kreisel Innovation Zone, Room 037

    Semester Hours:              Monday through Friday, 8:00 AM to 10:00 PM
                                                          Saturdays and Sundays, noon to 6:00 PM 

    Non-Semester Hours:  Monday through Friday, 8:30 AM to 4:30 PM
                                                          Saturdays and Sundays, closed     

    Telephone: 717-358-6800            Email: tlc@fandm.edu        

     

Online Help

Online resources that describe our services and provide instructions on using them, are available 24 hours a day on our Navigating Technology at F&M website.  An F&M Google account is required.

Navigating Technology at F&M

Kreisel Innovation Zone

The Kreisel Innovation Zone, located in the Patricia E. Harris Center, provides a study and collaboration area for students. The space has creative lighting, large interactive displays, desktop computers, and comfortable seating all combining to form a modern, relaxed atmosphere perfect for individual or group study or just to relax and talk. The Innovation Zone opens early and closes late.

The ITS Help Desk provides walk-up assistance at the Information Desk located at the entrance of the Innovation Zone. Here you can get assistance with software applications and configurations. 

ITS also operates the Technology Lending Center in the Innovation Zone. The Center offers students, as well as employees of the college, short term loan of technology equipment, such as computers and digital cameras.