10/11/2017 Terry A. Davidson

Upgrade of ITS Web Help Desk System Completed

The ITS Web Help Desk system has a new look and fewer options to select from. With these streamlined options, we hope you will find it easier than ever to use. Last year, a majority of our tickets were submitted using the online system. When using helpdesk.fandm.edu, requests are automatically assigned to the person most likely responsible for resolving the request. Any email correspondence that happens is captured in the ticket with copies going back to your email! If you haven't used the system in awhile, give it a try! We hope you like the changes. 

Story 1/17/2018

Need a Drone?

If you have a research or classroom project that would benefit from the use of a drone, we have one...

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Story 1/10/2018

New MFD's have been installed on campus

New MFD's which can print, copy, and scan, are now available for everyone to use.  If you have...

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Story 11/15/2017

New Recycling Procedure for Toner Cartridges

Toner cartridge recycling bins are now available on campus. Please only put the empty cartridge in...

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