10/11/2017 Terry A. Davidson

Upgrade of ITS Web Help Desk System Completed

The ITS Web Help Desk system has a new look and fewer options to select from. With these streamlined options, we hope you will find it easier than ever to use. Last year, a majority of our tickets were submitted using the online system. When using helpdesk.fandm.edu, requests are automatically assigned to the person most likely responsible for resolving the request. Any email correspondence that happens is captured in the ticket with copies going back to your email! If you haven't used the system in awhile, give it a try! We hope you like the changes. 

Story 10/12/2018

Changes to Printing and Faxing - Steinman College Center

The Multi Function Device (MFD) in the Steinman College Center has now been moved to the lobby area...

Read More
Story 10/10/2018

Google 2-Step Verification

Google 2-Step Verification to be required for all F&M Students beginning November 1, 2018.

Read More
Story 9/12/2018

Fall Pop-Up Sessions

Staff and Faculty:  ITS will be offering opportunities for you to learn about the tools we offer....

Read More