10/11/2017 Terry A. Davidson

Upgrade of ITS Web Help Desk System Completed

The ITS Web Help Desk system has a new look and fewer options to select from. With these streamlined options, we hope you will find it easier than ever to use. Last year, a majority of our tickets were submitted using the online system. When using helpdesk.fandm.edu, requests are automatically assigned to the person most likely responsible for resolving the request. Any email correspondence that happens is captured in the ticket with copies going back to your email! If you haven't used the system in awhile, give it a try! We hope you like the changes. 

Story 7/16/2018

A new look for the PaperCut main menu

You will notice a new screen when you access PaperCut. The copying and scanning features can now be...

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Story 6/12/2018

Google Sign-In Page

You will soon notice a change in the look of the Google sign-in page. Please know that this is a...

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Story 5/23/2018

Google Introduces a New Format for Gmail

In the near future, you will see a new version of email when accessing your F&M email on a computer...

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