Franklin & Marshall College Franklin & Marshall College

Credit Card Information

To Request a Credit Card

To request a credit card, please place your request with the Senior Officer to whom you report.  Ask your Senior Officer to send a brief email to Dianna.Zimmerman@fandm.edu requesting that a credit card be ordered for you.  A card application form will be sent to you by email that you will need to complete and return to her.  The form may be returned by email, faxed to extension 4207 (if off campus to (717)291-4207, or mailed it to Dianna in the Business Office.

To Activate a New or Replacement Credit Card

When you receive a credit card, you will need to activate the card before it is usable.  To do so, you will need to call the phone number on the back of the card. 

You will be asked to provide three pieces of information:

1.    the last 4 digits of your SSN,
2.    the zip code for the billing address, and
3.    the phone number for the account

If you have any questions about this process, please contact Dianna Zimmerman at (717)291-3927 for assistance.
 

Before Using Your Activated Card

Before you use your credit card for the first time, contact Ruth Lansinger, Payment Coordinator, at extension 4195 or email to Ruth.Lansinger@fandm.edu and tell her the primary expense account number that should be used for the recording of your expenses. 

Keep in mind that your credit card should be used primarily for travel expenses.  In most cases the College's sales tax exempt status cannot be used when using a credit card.  The purchase order process should be used when ordering products or services from a company.  When invoices are paid using the purchase order process, we are able to use the College's tax exempt status and not pay sales tax.
 

Accessing Your Credit Card Account Online

You may sign up to access your credit card account online to see your card statements and recent posted activity.  To do so, please go to www.fultonbank.com, proceed to the Online Services section and select Credit Card Online Services.  Press Login and you will be directed to the Online Account Access screen.  Choose the Enroll Now option and follow the prompts to gain access to your card transactions.

Processing Your Credit Card Statement for Payment

At the end of each month, your charges will be totaled and you will receive a statement of your charges from the credit card company.  You should review all charges as soon as you receive the statement.  If an unexpected charge appears, please call the number on the statement to report the discrepancy.  Within one week of receiving the statement you should do the following:

1.  Attach all original receipts to the statement.

2.  Attach a summary or write directly on the statement the account numbers(s) to which the expenses should be charged.  Summarize total account charges if there are multiple charges to multiple account numbers.

3.  As you would handle any expense report, sign the statement and obtain an approval signature.

4.  Send the statement with attached receipts to Ruth Lansinger, Accounts Payable, in the Business Office.
 

Lost or Stolen Cards

If you suspect your card is lost or has been stolen, please inform Elan Financial Services immediately by calling Customer Service at 1-866-485-4545.  Then call Dianna Zimmerman at extension 3927, or if off campus, (717)291-3927 so a replacement card can be ordered.