Franklin & Marshall College Franklin & Marshall College

Frequently Asked Questions

Q: What does it cost to receive counseling at Counseling Services?

A: There are no charges for services provided by Counseling Services.

Q. Can my parents, professors, administrators, and friends get information about whether I'm in counseling, and what's happening in my sessions?

A: The fact that you have been seen at Counseling Services and the information you share during counseling sessions is confidential information that is protected by several state and federal laws. This information will not be disclosed to anyone without your written permission. There are several rare instances where your counselor may need to breach your confidentiality to protect you or another person. Please see our confidentiality page for more information (put link here to confidentiality info).

Q: Do I have to be "crazy" to seek counseling?

A: No. Students seek counseling for support on everyday issues, such as stress or roommate difficulties, as well as for significant challenges such as serious depression or anxiety. Everybody needs someone to talk to once in a while. If you believe that meeting with someone who is not involved in your everyday life might help you sort things out, then counseling may be beneficial to you. Seeking help when you need it is a sign of intelligence and strength.

Q: I have a friend who I think would benefit from counseling. How do I suggest this tactfully?

A: Suggesting that a friend seek counseling can be a demonstration of caring and concern. Tell your friend that you are concerned for his/her well being, and would like to see him/her feeling better, happier and more content with life. Explain that although you are available to lend support, you are not a professional, and you believe that the assistance you can offer is limited. Suggest that your friend call Counseling Services for an appointment. You can offer to be with your friend when he/she makes an appointment by phone or in person and walk him/her to Counseling Services when it is time for the appointment. On occasion students also feel more comfortable if a friend sits in on the first session.

Q: How long do I have to wait to get an appointment?

A: If you are experiencing a mental health emergency, the first available counselor will see you. Otherwise, please make an appointment, and we will do our best to schedule you within one week.