Franklin & Marshall College Franklin & Marshall College

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Our Mission Statement

Customer Service: Focus our energy and resources on serving the needs of the campus community.

Better work, more often: Continually ask ourselves if our work is good enough. We must have creative strategies that make "doing it right the first time" our central focus.

Financial discipline: Simply, we must manage our own resources, (including people) very well.

Communication: Continue to improve our communications with requestors; by telephone, email and work order. In addition, keep the campus community informed when a potential F&O situation may affect them.

Champion team building: In order to be effective as a department we must communicate well with each other, making the time to keep each other up to date on situations and projects, and requesting assistance when needed.

Associate Vice President for Facilities Management and Campus Planning:
Mike Wetzel

Service Response Center 717-291-3900