Franklin & Marshall College

Guidelines and Suggestions for Supervising Student Employees

Suggestions for Orienting New Student Employees

When a student employee is hired, the student's immediate supervisor is encouraged to:

1. Assure the student's work area has the necessary office supplies and access to information necessary for the student to perform to expectation.
2. Meet with the student to review performance expectations and priorities.
3. Provide adequate on-the-job training.
4. Explain a job assignment and expectations down to the slightest detail.  Do not assume that the student has even the most basic of knowledge of a new environment.
5. Meet with the student worker after his/her first two weeks on the job to discuss progress or problems of any kind.
6. Provide frequent, informal feedback.

Guidelines for Addressing Performance Issues

If a student employee is not performing at a level of satisfaction and below expectation:

1. Document the ways in which their performance is not meeting your expectations.
2. Document, in date specific detail, any action taken to-date to address the performance issue.
3. Meet with the student to explain your concerns, address issues, offer additional training and guidance, and review expectations.
4. Schedule a follow-up meeting the student to review his/her progress in achieving a satisfactory and expected level of performance.
5. If work performance does not improve and student employment must be terminated, assure that steps 1 through 4 have been completed and that you have documentation of these steps.

Detailed Guidelines for Supervising Student Employees in Word