Franklin & Marshall College Franklin & Marshall College

Admission

Admission Ambassador: The Office of Admission needs students that have the following:

Highly Developed Communication Skills – Ambassadors must be able to speak effectively, clearly, and with a purpose. Students should be natural communicators who are willing to interact with anyone at anytime in both a scripted and unscripted manner. Ambassadors must be willing to enter a room of prospective families and initiate conversation.

Independent Thought – Ambassadors will be called upon to make wise decisions in how to present information, how to tailor a message and conversation to individual interests, and how to represent the College’s mission and message. Ambassadors will be expected to make whatever decisions necessary to complete a project or assignment without supervision.

Genuine Love for the College – In order to represent the College effectively, an Ambassador should be engaged in the College community.

Dependability - Ambassadors are one of the most essential elements in the visitation program at Franklin & Marshall. For the program to succeed, Ambassadors will be expected to follow through on all responsibilities assigned. 

Commitment – The Admission Ambassadors program is looking for Ambassadors who are willing to make the program a first priority outside of their academic work.

Flexibility – Ambassadors should be aware that since conversations with families are unpredictable, a situation may arise when an Ambassador must continue a conversation after a scheduled shift has ended. It is certainly permissible to excuse oneself to get to class; otherwise some flexibility in schedule is required. Occasionally, Ambassadors may be called upon to work special events that are hosted by the Office of Admission.

Self-presentation – Ambassadors must be able to speak and dress appropriately in order to represent the College in an exemplary way.

Creativity – The Admission Ambassadors program seeks students who can contribute new ideas in order to constantly improve the program’s effectiveness. Fall, Spring, Winter, Summer (8)

Application Assistant:  The Office of Admission needs students to assist the Domestic Records Associate with all areas of Domestic Application processing.  Duties include: Entering Applications into our Admission Database System, entering test scores, transcripts, GPA’s, school reports and anything submitted by a student for their application.  One to two years experience in the Admission Office is necessary.  Other duties include: Opening Mail, running on campus errands, filing, answering phones, and helping with on-campus programs.  This position requires the student to have great attention to detail and must be able to work independently without distractions. (1) Fall, Spring, Summer

Communications Assistant: The Office of Admission needs a student to assist creation, timing, tracking of all communications (digital, publication, etc).  Create a Project Management system to track each project.  Duties include: Input on validity of communications. Other duties include: Responsible, Great attention to detail, Deadline oriented and reliable.  Must be able to work independently without distractions.  Fall, Spring, Winter  (1)

 Dean Assistant:  The Office of Admission needs students to assist admission dean with clerical and administrative duties; communication with prospective students; travel planning; data entry; and miscellaneous tasks deemed appropriate for a student worker.  Duties include: Supporting the admission staff with open houses, speaking with visiting students, and assisting in the file room during peak seasons.            Other duties include: Enthusiasm for F&M, detail oriented, excellent writing and communication skills, independent, dependable, ability to maintain discretion when working with highly confidential material. Fall, Spring, Winter (13)

Diplomatic Corps: Students may apply to become a tour guide by requesting an application from Susan Walker in the Office of Admission.  Tour guides must go through an application process and a three step interview process before hire.  Selected in the spring, the Tour Guides typically start as volunteers and are promoted based on evaluations of their knowledge, enthusiasm and attendance to meetings and events.  Tour guides must be organized, articulate, personable, knowledgeable, involved, and have a passion for Franklin & Marshall College.  Typically tour guides will conduct tours 1-4 times a week depending on their promotion status. Part-time guides are unpaid volunteers, full-time guides are paid.  Full time guides go out on tour more often and have more responsibilities. Once tour guides are promoted to full-time status they are paid $9.21 an hour by a stipend. When tour guides are not touring they are to engage with families visiting the admission office.  Meetings, open houses and several Saturday tours are required. If you have questions, please contact Susan Walker at .  (12-15) Spring.  Applications due by mid-January.

Diplomatic Corps Intern:  The Office of Admission needs students that are a senior member of the Diplomat corps. This student must be a leader, have strong communication skills, must be highly organized and must maintain confidentiality when needed. This student must be dedicated to the success of the program, sacrificing other activities for the betterment of the Corps.    The Intern must be creative willing make changes to the program if need be. 

1. Managing the tour guide schedule:  The intern must send out reminder emails and keep the schedule for the program.

2.  Special events: The intern must help to manage the special tours and make sure they are covered.

3.  Manage the tour guides and make sure they are fulfilling their responsibilities and upholding the two strike policy.

4.  Leading meetings: Occasionally, the intern will have to run meetings, provide updates and listen to concerns.

5.  Tour: while the Intern does not have to tour three times a week, we suggest touring at least once a week to stay fresh with the goals of the program.

6.  Uploading all of the tour evaluations into a spreadsheet for a report.

7.  Help to managing recruitment, interviews, training, evaluations and promotions each spring or as needed, with the rest of the board. 

Fall, Spring, Winter, Summer (1)

Enrollment Technology Assistant: The Office of Admission needs students to assist Coordinator of Enrollment Information Systems and Coordinator of IT Operations in all areas of technology support for the Offices of Admission and Financial Aid. Duties include: Windows PC and MAC user support; database application (Slate and PFAIDS) user support.  Windows and MAC troubleshooting experience; proficiency with MS office; ability to provide hands-on assistance to users.

Other duties include: Assist in organization and execution of mail flow; assist in performance of front-end and back-end application upgrades.This position has openings for Fall and Spring Semesters.  # of Positions: 2

FAN Student Assistant - The Office of Admission seeks two students who would like to work in the Admission Office supporting a new Volunteer program called FAN (Franklin & Marshall Admission Network). This position requires the student to have excellent computer skills, basic knowledge of the internet, and familiarity with office equipment.  They must be a self-motivated individual with the ability to multi-task and prioritize. The ideal candidates will possess strong organizational and communication skills.

Overview of responsibilities:  Packing and shipping of materials- Students will undertake the responsibility of adhering to a packing list, providing appropriate mailing information and delivering boxed materials to the mailroom.

Data entry- Students may be asked to support the Admission staff by inputting information into the Admission Database.

Additional Support to Admission Staff – This includes tasks such as:

  • Distributing outgoing documents by campus mail, regular mail, hand-carried delivery, fax, and email as assigned.
  • Maintaining confidential records.      
  • Providing assistance to the Volunteer Program Coordinator as assigned
  • Answering the phone
  • Photocopying jobs according to specifications requested by supervisor. 

These positions are available for the fall and spring semesters. Upon review and discussion with appropriate supervisor at the end of the fall semester, students may renew employment for the spring semester.

To Apply: Submit email or letter of interest to Susan Walker ()

Selected candidates will be contacted for an Interview.  During Regular Business Hours 8:30-4:30, Monday-Friday 

# of Positions 2:  1 Position: Max 10 hours/week/1 Position: Max 5 hours/week

File Room Lunch Coverage Assistant - The Office of Admission needs a student to assist with covering the receptionist desk during the lunch hour. Familiarity with campus and Lancaster, and previous phone experience in a professional office is a plus.  Duties include: Answering telephone (transfer calls or taking information), and receiving guests and registering them for information sessions, campus tours or interviews.  Other duties include: Answer questions from families, refer families to coaches, replenish coffee and pretzels and receive incoming packages.  Enthusiasm for F&M, detail oriented, excellent organizational skills, dependable, independent.

This position has openings during the lunch hour, Monday through Friday for the Fall and Spring Semesters.  # of Positions: 4

Franklin’s Marshalls Intern -The Office of Admission needs one student to assist and serve as a leader to the Franklin’s Marshalls program. The Franklin’s Marshalls intern will help an admission dean with clerical and administrative duties; communication with current F&M students and professors; event planning, and miscellaneous tasks deemed appropriate for a student worker. Duties include: Clerical and administrative tasks, corresponding with current F&M students, corresponding with F&M professors (mainly department chairs), helping to plan Student/Faculty Panels and other volunteer positions for Admission events. Additional duties include: Assist with preview days/open houses, speak with prospective families, serve as a “Franklin’s Marshall” . This position requires students to be enthusiastic for F&M, must be at least a sophomore, excellent organizational skills, excellent writing and communication skills, comfortable communicating with any and all F&M professors and students, must have the ability to maintain confidentiality, be dependable and work independently.This position has openings for Fall Semester and Spring Semesters. # of positions: 1

Front Desk Lunch Coverage Assistant - The Office of Admission needs a student  to assist with covering the receptionist desk during the lunch hour. Duties include: Answering telephone (transfer calls or taking information), and receive guests and register them for information sessions, campus tours or interviews.  Other duties include: Answer questions from families, refer families to coaches, replenish coffee and pretzels and receive incoming packages.  Enthusiasm for F&M, detail oriented, excellent organizational skills, dependable, independent.

This position has openings for the Fall and Spring Semesters.  # of Positions: 4

Lead Admission Ambassador -  Including: Lead organizational hours, regularly scheduled lobby hours, as well as select Saturdays and Special Events per semester.  **At least one year of previous Ambassador experience required to apply for this position.

Lead Admission Ambassador - The Office of Admission seeks one senior member of the Ambassador program to serve as Lead Ambassador. This student must be a leader, have strong communication skills, must be highly organized and must maintain confidentiality when needed. This student must be dedicated to the success of the program. The Lead Ambassador must be willing to suggest and implement changes to the program. 

  1. Managing the Ambassador Program schedule:  The Lead Ambassador must send out reminder emails to fellow Ambassadors and maintain the schedule for the program.
  1. Special events: The Lead must help to manage the staffing and contributions to Admission Events and Saturday Sessions.

  1. Manage the Ambassadors and make sure they are fulfilling their responsibilities.
  1. Lead meetings: Occasionally, the Lead Ambassador will have to run meetings, provide updates and listen to concerns.
  1. Lobby Hours: The Lead Ambassador would have reduced hours in the lobby.
  1. Help to manage the recruitment, interviews, training, and evaluations of all future Ambassadors.

This is a one year position. Review will be conducted by Program Leader at the end of the Fall Semester.  This position has openings for Fall and Spring Semesters as well as all breaks.  # of Positions: 1

Lunch Intern:  The Office of Admission needs a student  to assist with the expanding prospective student lunch program. Duties include: Student intern will assist the Campus Visit Coordinator, in finding current F&M students to meet with prospective high school seniors for lunch; student intern will coordinate lunches between current students and prospective students; and student intern will follow-up with prospective student after their campus visit. Other duties include: Occasional filing and miscellaneous administrative duties as needed.  Enthusiasm for F&M, detail oriented, excellent organizational skills, good writing skills, dependable, independent. Fall, Spring (1)

Multicultural Assistant - The Office of Admission needs a student  to Supports office programming for Collegiate Leadership Summit (CLS) and MODE.  Duties include: Assisting in coordination of CLS including travel, organizing & recruiting overnight hosts, and preparing prospective student information packets.  Also assist with on campus programming, and identifying other student-to-student multicultural opportunities. Other duties include: Occasional filing and miscellaneous administrative duties as needed.  Diverse background, strong detail orientation and follow up skills, ability to work independently, ability to converse with prospective students and parents with tact and follow through, ability to interact with other on-campus offices in a professional manner.

This position has openings for the Fall and Spring Semesters.  # of Positions: 1

Office Assistant:  The Office of Admission needs students to assist the support staff with clerical duties.  Duties include General filing, answering Telephones, data entry, and entering applicants supporting documents.  Other duties include: Help with on campus programs, run on campus errands, opening mail, stuffing envelopes and any other duties asked by the staff. This position requires the student to have great attention to detail and must be able to work independently without distractions. Fall, Spring, Summer (10)

Social Media Intern - The Office of Admission needs  students hired to contribute consistently to the College's online presence in social media, capturing content, developing interest, and encouraging participation. This student role coordinates with both the Communications and Admission teams, ensuring consistency in voice and cultivating a vibrant social media network for prospective students.  Duties include sharing photos and college news, student achievements, relevant references from higher education, writing editorial-style posts on these events, outreach efforts to engage prospective students, event updates, and Admission Office-specific news, videos, deadlines, or reminders, maintain presence and seed content in social networking sites including Tumblr, Instagram,  Facebook, Twitter, and other similar community sites as they are added to the social media outreach efforts, become an active ambassador for F&M in social media spaces, engaging in dialogues and answering questions in a timely way.  Additional duties include assisting with live online chats.  Qualifications include: Strong social media interest, In-depth knowledge and understanding of social media platforms, their language, and their audiences (Facebook, Digg, YouTube, Instagram, Twitter, etc.) and what makes a creative and appealing post on respective networks, Willingness to learn blogging/social media ecosystem relevant to higher education, Ability to write concise, interesting, accurate and error-free posts, Technical interest and the ability to pick up new tools/programs quickly.  This position is looking for candidates that have a desire to pursue a career in public relations, marketing, Journalism or photography a plus.  Students must have the use of a smartphone that can post content and pictures to social media platforms.  This position has openings for the Fall and Springs Semesters  # of positions: 6