Franklin & Marshall College Franklin & Marshall College

What is a College House?
Who are the House Advisors?
To whom can I go for advice and information?
What is Convocation?
When will I meet with my academic adviser?
When do I register for courses?
What if I continue to have advising questions?
When is the add/drop period?
Where do I buy my books?
What is my new Franklin & Marshall address?
May I ship items to Franklin & Marshall prior to arriving for Orientation?
What is my new e-mail address?
Where can I cash a personal check?
What if I lose my keys?
Whom do I call in the case of an emergency?
What other services does the Department of Public Safety provide?
Am I allowed to bring my car?
What about a bicycle?
How do I rent a refrigerator?
What kind of computer should I bring to College?
What is a block meal plan?
How do I get involved in the College community?
How can I help the community?
What is there to do in Lancaster?



What is a College House?

College Houses are the fundamental organizational unit for residential living at Franklin & Marshall.  College Houses are the meeting ground where students can interact and network among the extended College family. They are communities that enrich the academic and social opportunities for our students. Beginning in Fall 2006, students became responsible for governing the College Houses, establishing and enforcing House rules, and planning, organizing, and running House social events. The College has transferred this level of responsibility to the Houses and House officers with the belief that our students are young adults ready to exhibit the leadership necessary and exercise this degree of control over their residential environment and social experiences.

There are five College Houses at Franklin & Marshall: Brooks, Weis, Bonchek, New and Ware

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Who are the House Advisors?

House Advisors are upper class students responsible for attending to the needs and problems of residents and students alike. You should get to know your HA as he/she can help you learn the ropes at Franklin & Marshall. HAs also serve as liaisons between residence hall students and the House Don and House Precept in your House. HAs help you during orientation to ease your transition into the college community.  If you have any questions, a great place to start is to see the House Advisor (HA) living on your hall.

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To whom can I go for advice and information?

During the summer, you may want to start by contacting the Office of College House Administration at 717-291-3989.  At that number, you may reach a College or House Dean or an Academic Advisor.  

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What is Convocation?

Convocation is a formal academic ceremony welcoming and accepting the incoming class into the Franklin & Marshall community that takes place the day before classes begin. Returning students are invited to attend. Please bring appropriate semiformal dress attire (men in nice slacks, shirts, and ties; women in dresses or pant suits).

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When will I meet with my academic adviser?

You will have the opportunity to meet your academic advisor in a group meeting during Orientation. Following this group meeting, you will have a chance to talk to your advisor individually. During this appointment, you will be able to discuss any changes to your course schedule.

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When do I register for courses?

You will be placed in a first-year seminar over the summer. In addtion, if you choose to take math, chemistry, or foreign language, you will be placed in those courses over the summer as well. You will then register for the rest of your courses during New Student Orientation in August after meeting with your academic advisor.  Students are then allowed to add/drop courses during the first two weeks of classes.

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What if I continue to have advising questions?

At any point in the semester, you can consult with your academic adviser.  In addition, your House Dean can help you with academic issues.  If you have questions prior to orientation and would like to speak with someone, call 717-291-3989 or write an email to .

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When is the add/drop period?

You may add and drop courses during the first two weeks of classes, though if a class has met twice you'll need the instructor's permission to add it.  You can discuss courses, including changes to math and chemistry placements, with your academic advisor during New Student Orientation.

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Where do I buy my books?

The on-campus bookstore is located in the Distler building along with ZeBi's. The Distler building is located across from Stager Hall. The bookstore will be selling Franklin & Marshall insignia apparel and gifts, dorm room decor, convenience foods, an expanded selection of trade books, magazine, textbooks, and supplies. The bookstore also offers an option called buyback, which means that you can trade your textbooks in for some cash. This option is available every day.

The phone number is 717.291.4093.

In addition to cash, the Bookstore accepts Visa, MasterCard, American Express, Discover, Traveler’s Checks, Debit Dollars, and personal checks with proper identification.

Visit the bookstore online upon registering for classes. Students can access the textbook reservation site, and simply by submitting their course information, the bookstore will package the necessary textbooks for pickup. There is also access to purchase gifts and clothing and also to give feedback and ask questions. The bookstore is also a resource for part time job opportunities for students.

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What is my new Franklin & Marshall address?

Students will be able to pick up their mailbox number and combination during Orientation Check-in on Friday, August 29. Your mailbox and the Campus Mail Service Window are located in the Steinman College Center. Its hours of operation are: Monday-Friday, 9 a.m.-3 p.m., and Saturday, 10 a.m.-noon, but you are welcome to check your mailbox at any time. The proper way to address mail is:

Student Name
Franklin & Marshall # (Student’s Campus Mailbox Number)
P.O. BOX 3220
Lancaster, PA 17604-3220

Please advise those who will be writing to you that they should not use nicknames or include your residence hall in the address. They should use uppercase letters and no punctuation except for the hyphen in the nine-digit zip code.

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May I ship items to Franklin & Marshall prior to arriving for Orientation?

Yes, items may be shipped by a non-United States Postal Service carrier to the College Warehouse. We urge students, however, to use this option as a last resort. You may also want to consider holding some items and shipping them to your post office box after you have arrived on campus. The following guidelines apply when items are shipped:

  • Packages cannot exceed 75 pounds--heavier items will not be accepted.

  • NO packages will be accepted before August 1st.

  • Packages can only be picked up at the warehouse when it is open (Monday-Friday, 8 a.m.-noon).

  • You are responsible to pick up your own package at the warehouse. It will not be delivered to the mailroom.

 Ship any packages to:

Student Name
Franklin & Marshall College, Box #____
415 Harrisburg Ave.
Lancaster, Pennsylvania 17603

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What is my new e-mail address?

Your email address will be sent to the e-mail address you provided when you registered with the Office of Admission. It is generally sent to new students in mid April. If you have already paid your deposit, and have not received your Franklin & Marshall e-mail address, please send an inquiry to

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Where can I cash a personal check?

Personal checks can be cashed at the Business Office from 12-1 p.m., Monday-Friday. Students may cash personal checks up to $50 with a valid school ID. The Business Office is located at 644 Race Avenue, and will be open on Friday, August 29 when you move in. Staff will answer questions about fees and receive payments for student accounts.

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What if I lose my keys?

When you check into the information station, you will be issued a key to your room and the exterior key fob. Since safety and security is a high priority for the campus, it is important that you keep a close track of your keys. Never prop open exterior doors (an alarm will sound) and keep your room locked whenever you are not there. If you lose these keys, you must notify the Department of Public Safety. Your lock will be recombinated and new keys made. The cost for this procedure is $40.00 for the room recombination and $50.00 to replace your exterior door fob (subject to change).

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Whom do I call in the case of an emergency?

If the emergency is a health related case, report to Appel Health Services located on the Hartman Green during school hours. The Department of Public Safety at extension 3939 (717.291.3939) provides a variety of services including the protection of the members of the college community and their possessions. The office is open 24 hours a day and is located in the rear of Marshall-Buchanan residence hall near Race Avenue.

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What other services does the Department of Public Safety provide?

The Department of Public Safety is also responsible for administering campus parking policies and providing information to guests. They also offer a free escort service, which allows you to be picked up from one location and dropped off at an on-campus one. The hours of the escort service are 9p.m. to 1 a.m. on Friday nights, and from 9 p.m. to 2 a.m. on Saturday nights. Just call extension 3939 and ask for the escort service.

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Am I allowed to bring my car?

First year students are NOT allowed to bring their car to campus. You will not be allowed to register your car or park on campus. Exceptions will be granted for commuting students.

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What about a bicycle?

If you bring a bicycle to campus, it, too, must be registered with the Department of Public Safety. Students wishing to park their bicycles in the racks provided are encouraged to use a U-shaped Kryptonite lock. Also, the Department of Public Safety will lend the student an "electric" pencil to engrave identification numbers on personal property. Information regarding the safety of students and their possessions can be obtained at the Department of Public Safety.

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How do I rent a refrigerator?

Please visit www.mymicrofridge.com to place your order.  Campus Specialties will be deliver the refrigerator to your assigned room prior to your arrival on campus.  You may also contact the toll free number at:  800.525.7307 to place your order.

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What kind of computer should I bring to College?

Please refer to go.fandm.edu/studentpurchases for the latest guidance on what type of computer to purchase. 

Students are expected to use the warranty support services of the manufacturer that produced their system. Information Technology Services (ITS) manages a help desk that students may consult on a variety of technology-related subjects including network connectivity, virus protection, standard applications, and general troubleshooting. The College maintains a relationship with third party local vendors who are available, for a fee, to perform tasks beyond the mission of the help desk.

While Franklin & Marshall provides an integrated and supportive computing environment, it is the responsibility of students to: maintain their computer, install vendor supplied upgrades/patches to their operating system and applications, keep their virus protection definitions up-to-date, and backup critical data.

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What is a block meal plan?

Block meal plans offer many dining opportunities with maximum flexibility. Here’s how it works:

  • You start with a set number of meal swipes for the semester.

  • You may use your meals however, whenever, you like. Each time a meal is used, your meal balance declines by one meal.

  • Meal swipes do not carry over from the Fall to the Spring semester, however, flex dollars do carry over from Fall to Spring.  At the end of the Spring semester your meal swipe and flex dollar balances decline to zero.  Ben's Bucks dollars do not expire at the end of a school year.

Each meal is worth a certain cash equivalency. In a retail location, if you go over the cash equivalency value for your meal, then you can pay the difference with Flex dollars, cash, or with debit dollars. The Marketplace at Benjamin Franklin (dining hall) is all-you-can-eat, but Zebi and Vocelli's  are retail value locations. Visit Dining Services for more information, or call 717.291.4200.

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How do I get involved in the College community?

Your college house is a perfect way to get involved early.  You can run for office, join a committee, or just attend events.  Also, over 80 student organizations make life happen outside the classroom at Franklin & Marshall. A wide variety of social, cultural, educational and recreational activities are produced and implemented by students like you! Drop by the Office of College Programs the Steinman College Center to discover your options. Find out how to create a new organization or event or plan a program for the campus community. We have the resources and information to help you put your ideas into motion. While having a good time and meeting new friends, you will build up your resume, develop invaluable skills, and get career-related experience most students will not get until after graduation. Concerts, comedy, lectures, films, Ben’s, yearbook, club teams, student publications, radio, television, special events, Alumni Weekend, Family Weekend, student government and much more… seize the opportunities to make a difference. A large majority of students on Franklin & Marshall’s campus are also involved in sports. About 28 percent of students play on varsity athletic teams and 54 percent participate in some kind of organized athletics. Come on, get up and stand out!

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How can I help the community?

The Ware Center for Community-Based Learning and Service, located on the 2nd floor of the Steinman College Center, is here to support all Franklin & Marshall students who desire to get involved in the larger Lancaster community.   Our goal is to connect interested students with a variety of opportunities for volunteer service.  For example, you can tutor at a local after-school program on an individual basis or you can participate in a group event such as environmental clean-up projects or student-led community service programs.  Also, it’s a good idea to join the ‘F&M Cares’ student group to stay informed about the one-time requests for volunteers we receive each year from a wide variety of community organizations.

Lancaster is a dynamic city filled with many challenges and opportunities.  Within walking distance of campus, there are numerous schools, retirement homes, non-profit agencies, shelters, city parks and after-school programs for Lancaster city’s children.  If you have the enthusiasm and desire to make a difference, let us help you find a way to serve your new community.  Please feel free to stop by our office, call us @ 291-4164 or visit our website (www.fandm.edu/ware).

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What is there to do in Lancaster?

Downtown Lancaster is easily accessible from the campus either by bus, taxi or simply walking. This is a good guide to some of the attractions the city and county have to offer:

http://thingstodolancasterpa.com/

Be sure to check out our Lancaster Bucket List Pinterest board too!