The ITS Leadership Team is responsible for the overall oversight of the department and setting direction to ensure that the ITS mission and goals are aligned with the Franklin & Marshall Strategic Plan. This includes, but is not limited to: managing the budget, working with the appropriate governing committees to set operational plans and undertake new projects, and the coordination of Information Technology strategic planning at the College.

PO Box 3003
Franklin & Marshall College
Lancaster, PA 17604-3003

  • Location: Harris Center, room 004
  • Telephone: 717-291-4161
  • Harris FAX: 717-358-5910
  • MLS FAX: 717-291-4196
  • Stager FAX: 717-358-4446

 

ITS Governance

Information Technology Services organized in multiple teams with a common set of aspirations, an understanding of each other's abilities, and a desire to collaborate both internally and externally.

  • Enterprise Systems & Web Services
  • Instructional & Emerging Technologies
  • Network Infrastructure & Systems 
  • Technology Support Services

IT Advisory Committees

Several standing Committees (one academic, one administrative) provide advice and oversight  on all matters related to Information Technology (IT) at Franklin and Marshall College.  In 2010, the Trustees formed a Technology Subcommittee of the Academic Affairs Committee.  In 2011, several Committees were formed to help guide the process of selecting and implementing a new Enterprise Resource Planning (ERP) system for the College.  

Two changes were made to the IT Governance Structure at F&M in 2012.  First, The Trustee subcommittee was elevated to full committee status.  Second, the College Information Technology Committee (CITC) was formed as a Presidential Committee.  In 2014 ACAG was replaced by AdminIT with the endorsement of CITC.  Charges and the membership for each are listed below.

College Information Technology Committee

Charge:  The Committee on Information Technology advises the President and the Associate Vice President for Information Technology and Chief Information Officer on all significant issues involving IT at the College.

Provide advice to the President and the Associate Vice President for Information Technology and Chief Information Officer on all significant issues involving IT at the College.

Oversee the development and maintenance of an IT strategic plan for the College

Review, prioritize and recommend to the President new investments in Information technology

Review, on an annual basis, the status of the IT infrastructure and oversee the development of a multi-year replacement and maintenance plan.

Oversee and evaluate major policy and procedural issues and make recommendations to the President on all new or modified policies.

Receive and evaluate input from all IT committees and groups on campus

Membership of the Committee:

  • VP for Finance and Administration (Chair)
  • Chair of the Committee on Academic Technology (Faculty)
  • Chair of the Library Committee (Faculty)
  • Member from the Budget Priorities Committee
  • VP for Admissions
  • Vice President for Planning and Vice Provost
  • VP for Communication
  • Dean of the College
  • VP for College Advancement
  • Registrar
  • Associate VP for Information Technology and CIO
  • Two students

The committee convenes once per month and provides periodic requests and updates to the President and an annual report to the community.  Ideas about information technology should be submitted to the Committee by sending an email to CITC@fandm.edu .

Committee on Academic Technology

Charge: The Committee on Academic Technology is charged with promoting the effective integration of information technologies into the academic program of the College.  It serves as the principal agent of innovation among faculty and students on all matters relating to the use of information technology in the academic program.

CAT reviews and suggests revisions to College policies relating toacademic technology and works  closely with the Chief Information Officer and the Director of Instructional and Emerging Technologies, and advises the Education Policy Committee and the Provost on all matters relating to the use of information technology in the academic program.

Membership is assigned by Faculty Council and consists of four (4) faculty (one each from the humanities, the natural sciences, the social sciences, and one at-large), two (2) students, the Director of Instructional and Emerging Technologies (ex officio), College Librarian's designee (ex officio), and the Chief Information Officer (ex officio).

2014-15 Members:

Carrie Rampp, ex officio
Teb Locke, ex officio
Gregory Adkins, Physics
Amy Lytle, Physics
Jeff Nesteruk, Business, Organizations & Society
Cindy Yetter-Vassot, French, Chair of CAT

Two students appointed by Diplomatic Congress

Administrative IT Advisory Group (AdminIT)

Charge:  AdminIT is a strategic and tactical advisory group, charged by the College Information Technology Committee (CITC).  The primary expectation for the group is to advise the CIO and ITS's Enterprise Systems & Web Services group in the following ways:

  • Define and advocate to the community for values that are shared College-wide and can be used to prioritize administrative technology initiatives.
  • Provide to project sponsors constructive criticism for administrative technology project proposals brought forward from across the College.  Advocate to CITC and the CIO for initiatives that would benefit the college and students.  Refer to CITC for further analysis, approval, and funding those initiatives of significant size or scale and that AdminIT endorses.
  • Recommend to the CIO resolutions to priority conflicts that are the result of constrained and contested resources necessary for administrative technology initiatives.  Maintain a broad awareness of the current ITS project portfolio (including non-AdminIT vetted work that constrains resources such as maintenance, upgrades, and replacements)
  • Review College policies relating to administrative technology and, where the group deems appropriate, suggest to the CIO revisions to policies.

Membership:

  • Director Enterprise Systems & Web Services (chair)
  • Assistant Dean of College
  • Associate Dean of Faculty
  • AVP Auxiliary Services
  • AVP Communications
  • AVP Information Technology Services & Chief Information Officer
  • Controller
  • Director Advancement Information Systems
  • Director Enrollment Information Systems
  • Director Financial Aid
  • Director Human Resources
  • Registrar and Associate Director Institutional Research
  • Systems Librarian

Technology Committee (Trustee)

The Technology Committee of the Board of Trustees is responsible for the oversight of technology strategies, goals and policies that are integral to the achievement of the college’s strategic plan.  Further, it is charged to encourage excellence in the stewardship of the College’s technology investments and resources.

Data Standards Committee

Charge : A Data Standards Committee is being formed is to establish standards for the entry of shared information into Franklin & Marshall College databases.  The Committee is charged to first, create a Data Standards Document to outline the established standards for data naming and guidelines for the storage of, and access to, the data elements in the College’s Administrative and Student ERP systems.  Secondly, the Committee will establish guidelines to classify information as public, sensitive or confidential and recommend processes for protecting sensitive and confidential information.  

The expectation is for all who use college systems to follow the Data Standards established by the Committee.  Offices may have individual guidelines that supplement, but do not supplant or contradict these standards. It is understood that departments will comply with all laws, regulations and college policies governing collection and dissemination of data, as well as privacy at Franklin & Marshall College. 

Committee Membership

The Data Standards Committee is comprised of members of the F&M Community who come together to set standards concerning electronically stored information on campus. These standards are determined through consensus of all constituents involved to find solutions that work for F&M coupled with best practices established by peer institutions.  Committee membership will change as appropriate to meet the needs of the College.  The Chief Information Officer will appoint a chair from the membership.

Chris Alexander, College Registrar and Associate Director of Institutional Research

Jay Eckles, Director of Enterprise Systems and Web Services, Information Technology Services

Cherie Cryer, Financial Accountant and Payroll Manager, Business Office

Varo Duffins, Associate Director of Financial Aid

Kathy Elliehausen-Slobozien, Assistant Controller, Business Office

Nancy Eshleman, Director, Human Resources

Jonas Kennedy, Director, Enrollment Information Systems, Admission

Jason Klinger, Director of Publications, College Communications

Becky Wile, Director of Advancement Services