Franklin & Marshall College Franklin & Marshall College

Contact Information and Hours of Operation

Office of Information Technology Services (ITS)

PO Box 3003
Franklin & Marshall College
Lancaster, PA 17604-3003

ITS Administration:
  • Mary Anne Helm '03, Coordinator of Operations
  • Carrie Rampp, Associate Vice President and Chief Information Officer
  • Location: Harris Center, room 004
  • Telephone: 717.291.4161
  • Harris FAX: 717.358.5910
  • MLS FAX: 717.291.4196
  • Stager FAX: 717.358.4446


Location Information

The Harris Center is the home of:

The Martin Library of Sciences, ground floor, is the home of:

Stager Hall, ground floor, houses:



Facilities and Hours of Operation

eLearning Laboratory:

  • Location: Harris Center, room 136
  • For more information about the eLearning Lab and/or scheduling requests, please contact the Director of Instructional & Emerging Technologies.
  • Semester Hours:
    • 8:00 AM - 4:30 PM; Monday - Friday
  • Evening, Weekend, and Summer Hours - By Reservation

ITS Help Desk:

  • Location: Harris Center, Innovation Zone
  • Telephone: 717.358.6789
  • Email:
  • Hours:
    • 8:30 AM - 4:30 PM; Monday - Friday

Innovation Zone (IZ):

  • Location: The Harris Center, ground floor, main back entry
  • Telephone: 717.358.6789
  • Email for help:
  • Semester Hours:
    •   7:30 AM - 12:00 AM; Monday - Friday
    • 11:00 AM - 12:00 AM; Saturday, Sunday
  • Summer and Break Hours:
    • 8:30 AM - 4:30 PM; Monday - Friday
    • Closed; Saturday, Sunday

IZ Classroom

  • Location: The Harris Center, room 002

ITS Help Desk

Email:

Web Help Desk:
helpdesk.fandm.edu

Telephone:
717-358-6789

In Person:
Harris Center, room 037

Help Desk Hours:

8:30 AM to 4:30 PM
Monday through Friday

Closed
Saturday and Sunday