Franklin & Marshall College Franklin & Marshall College

Employee Computer Backup Service

ITS provides software (called CrashPlan) and storage space on a central server in our data center that will automatically back up files in your user folder (this includes your Desktop and Documents folders) on your college-issued Windows or Macintosh computer.

Our backup software will not back up applications, media files, virtual machine images, and disk images. For a full list of filetypes and locations that will not be backed up, please consult this document. If you have work-related media files or images that need to be backed up, please follow the instructions below to install the backup software and then contact the Help Desk at to request that your account be configured to back up media.

To begin backing up your computer, follow these instructions for Macs or these instructions for Windows.

If you have any questions about the backup service, please feel free to contact the Help Desk by phone at 717-358-4483, by email at , or in person on the ground floor of the Harris Center.