What services and Facilities do we provide?
Information Technology Services is not a single entity; we offer a range of services through the network, the phones, and on a walk-in basis. Our goal is to maintain a robust information infrastructure and related support services with a special emphasis on integrating technology into the curriculum. We plan and manage information technology resources from a college-wide perspective and strive to provide a versatile and navigable information infrastructure.
In working toward these endeavors, here are some of the services that we offer:
- Audio-Visual Equipment, equipment for classroom use by College faculty, as well as more limited support for general campus use
- Blackboard, the College's course/learning management system
- Campus Cable Television, commercial television content in residence halls, classroom building, and other facilities throughout the campus
- Campus Manager, the tool we use to create a safe and secure network - anyone using the campus network is required to register their computer before gaining access to the network
- Computer backup service for employees
- eDisk, your personal space for electronic document storage and information exchange
- eLearning Lab
- Hardware Services for computer and printer purchases
- Instructional Technology Support, tools to enhance instruction for faculty and students
- Media Center
- Network Configuration & Settings, getting on the F&M computer network
- The Non-Print Collection, the College collection of non-print educational resources
- Software Downloads (Requires Authentication)
- Software Support, through the Call Center via telephone, email, or walk-in, and our online QuickStarts
- Web Resources
- Technology Enhanced Classrooms