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May we help?

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Visit the Technology Helpdesk in the Harris IZ.  New staff hours 7:30AM to 5PM MtoF when classes are in session with evening hours staffed by students.  And a new phone number x6789.  Let us know how we can help.


New Guest Wifi

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Have a guest on campus?  Point them to our new guest wireless connection for Internet access: FandM-Guest-WiFi


Want Mavericks?

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 Should you wish to make the move, please call the Helpdesk at x6789 and we will make an appointment for a time when you can come in and we will assist you with the upgrade.


New Tech Lending Center

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  • Check out the new Technology Lending Center (TLC) in the Harris Innovation Zone.  Examples of items available include cameras, tripods, iPads, laptops, Chromebooks, webcams, voice recorders, projectors, video cameras.  To make equipment reservations stop in, email tlc@fandm.edu or call x6800.  


Student app development

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ITS welcomes student collaboration on information services.  Building apps, however, isn't a weekend-long endeavor.  Read Jay's reaction to the NY Times article, "Student-built Apps Teach Colleges a Thing or Two."


Why is IT slowing me down?!

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Why does it sometimes (often?) seem that ITS is putting the brakes on a new system implementation, especially when the vendor has explained that the system will require virtually no support from your ITS department?  "Virtually no support", it turns out, is almost always a lie.


Phone System Needs Assessment

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With the support of the College Information Technology Committee (CITC), ITS has contracted with Vantage Technology Consulting Group to complete a campus needs assessment as we plan for an eventual migration…

Canvas pilot as possible alternative to Blackboard

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ITS is preparing for a next phase evaluation of Canvas as a possible alternative to Blackboard.  Moodle and Canvas were piloted during Spring 2014.  Feedback suggests a move away from Blackboard should be planned, however further input is needed to make the decision.  The Committee on Academic Technology (CAT) has asked that we undertake a fuller pilot of Canvas in the Fall as we had fewer Spring participants with Canvas compared to Moodle.  This pilot should allow CAT to recommend a replacement learning management system by the end of 2014.


Running Windows Update

If you have a computer running Microsoft Windows, it is recommended that you turn on the option to automatically check for updates. You can also manually run this process to check…

Heartbleed Bug

Resources regarding Heart Bleed Bug