Franklin & Marshall College Franklin & Marshall College

You are viewing 12 posts in the Desktop Integration & Support section

May we help?

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Visit the Technology Helpdesk in the Harris IZ.  New staff hours 7:30AM to 5PM MtoF when classes are in session with evening hours staffed by students.  And a new phone number x6789.  Let us know how we can help.

New Guest Wifi

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Have a guest on campus?  Point them to our new guest wireless connection for Internet access: FandM-Guest-WiFi

Want Mavericks?

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 Should you wish to make the move, please call the Helpdesk at x6789 and we will make an appointment for a time when you can come in and we will assist you with the upgrade.

New Tech Lending Center

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  • Check out the new Technology Lending Center (TLC) in the Harris Innovation Zone.  Examples of items available include cameras, tripods, iPads, laptops, Chromebooks, webcams, voice recorders, projectors, video cameras.  To make equipment reservations stop in, email or call x6800.  

Canvas pilot as possible alternative to Blackboard

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ITS is preparing for a next phase evaluation of Canvas as a possible alternative to Blackboard.  Moodle and Canvas were piloted during Spring 2014.  Feedback suggests a move away from Blackboard should be planned, however further input is needed to make the decision.  The Committee on Academic Technology (CAT) has asked that we undertake a fuller pilot of Canvas in the Fall as we had fewer Spring participants with Canvas compared to Moodle.  This pilot should allow CAT to recommend a replacement learning management system by the end of 2014.

Running Windows Update

If you have a computer running Microsoft Windows, it is recommended that you turn on the option to automatically check for updates. You can also manually run this process to check…

Heartbleed Bug

Resources regarding Heart Bleed Bug

New Tab for Reports on Inside F&M

A new tab has been added on the Inside F&M Web site. You will find several Cognos reports on this tab.  Reports are now available for accounts receivable, finance, human resources and students. There is also a reports section called Community Reports where you can find budget reports. Follow the "Get Started" link to get instructions on running any of these reports! You can also request new reports from this same area!

Viewing student schedules

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Learn how to view a student's schedule.


Attn: F&M Staff and Faculty

Mavericks should only be installed by ITS staff.