Franklin & Marshall College Franklin & Marshall College

Frequently Asked Questions (FAQs)

Q:  How do I sign up for emergency text messages and emergency e-mails?
A:  Access the sign up pages from here:  Franklin & Marshall Emergency Alert.  It’s quick and easy to enter your information.  For FAQs regarding this system, go to http://www.ravewireless.com/.

Q:  I’ve tried to sign up for the emergency alert program and I can’t make it work.
A:  Contact the ITS Help Desk ().

Q:  I’ve tried to sign up for text message alerts but my carrier is not listed.  
A:  Our system works with 32 carriers; you may be using one that is not currently part of our system.  Sign up for e-mail alerts and contact the ITS Help Desk () to let them know that your carrier is not listed. 

Q:  Where can I find the entire Emergency Response and Crisis Management Plan?
A:  Access to the Plan here:  Emergency Response & Crisis Management Plan .  Please note:  Franklin & Marshall authorization is required in order to view The Plan.

Q:  What should I do if I hear the alert siren?

A:  If you’re on campus, listen for instructions; check your mobile phone or email. Sirens may indicate a weather emergency or a more serious emergency, so listen to determine if you should take shelter, try to evacuate the area, hide or be prepared to take other steps to defend yourself.  If you’re off campus, stay away.  For more information, check your cell phone for a text message; check your e-mail; go to the Franklin & Marshall homepage (www.fandm.edu). 

Additional information on the siren system is available here:  Emergency Siren Warning System

Q:  I’ve heard there will be regular testing of the siren.  When will that happen?
A:  The siren will be tested quarterly (January, April, July and October) on the 1st Wednesday of the month at noon.

Q:  I understand that I now need a fob to access some areas on campus.  To what facilities will my fob give me access (and to what won’t it allow me access)?
A:  The fitness center inside the ASFC now requires a fob.  You may pick one up at the Key Shop at Facilities & Operations (on Harrisburg Avenue).  Some other buildings will now require a fob to access them after regular office hours. 

Q:  How can I find out where those blue light phones are – on and off campus?
A:  The map is available here:  Franklin & Marshall Emergency Phone Location Map (PDF)  . 

To use the phone, press the button and talk into the speaker.  For your safety, learn the locations of the emergency telephones, especially those along the routes you usually take in the evening and after dark.