1. Appointments must be cancelled at least 12 hours prior to the starting time of the session, or they will be counted as no-shows.
2. One late cancellation or no-show will result in a warning email.
3. Two late cancellations or no-shows will result in a loss of your Writing Center privileges for a period of two weeks.
4. A third late cancellation or no-show will result in the loss of your Writing Center privileges for the rest of the semester.
5. If an emergency situation (family emergency, illness, accident) makes timely cancellation impossible, please call as soon as possible and explain the circumstances. We will not penalize genuine emergencies.