After Hours Care
For life threatening emergencies please call the Department of Public Safety: 717-358-3939 and/or 911.
Non-urgent needs / questions:
For non-urgent needs and questions, please wait to contact the Student Wellness Center during open hours, or leave a message on the voicemail, which will be addressed the following business day.
Urgent but non-emergent needs:
For urgent (e.g. laceration, injury, sore throat, ear ache, urinary tract infection) but not emergent (suicidal ideation, chest pain, shortness of breath, acute allergic reaction) need that requires evaluation when the Student Wellness Center is closed, please visit a Lancaster General Urgent Care Facility.
Go to http://lghealthurgentcare.org to view exact locations, hours of operations, the current wait time at either facility, and to reserve your spot in line.
Closest LG Urgent Care Facilities include: 540 N Duke Street (walking distance) and Rohrerstown Urgent Care at 2118 Spring Valley Rd (driving distance).
If you purchased the Complementary Care Plan, your visit to the Urgent care may be covered. (two visits per semester to either LG facility is covered under the Complementary Care Plan).
Telehealth/Virtual Appointments: You can schedule a video visit with a provider through Penn Medicine OnDemand (717-544-2222) or by visiting https://www.lancastergeneralhealth.org/ondemand
Students who need assistance with transportation can speak with public safety about a possible taxi voucher. Remember to take your health insurance card with you to the Urgent Care or Emergency Department.
For life threatening emergencies call the Department of Public Safety: 717-358-3939 and/or 911.
For non-life threatening psychological emergencies (suicidal thoughts, risk of violent behavior, loss of emotional control, impairment of thinking), the Student Wellness Center provides 24 hour crisis care during the academic year. Call the Student Wellness Center 717-544-9051 and stay on the line and you will be connected with the on-call counselor.
DO NOT use e-mail to contact Counseling Services in an emergency situation.
Emergencies During Business Hours
Call 717-544-9051 and tell Counseling Services that you need immediate assistance.
YWCA 24-Hour Confidential Sexual Assault Line- 717-392-7273
Lancaster County Crisis Intervention - 717-394-2631
National Suicide Prevention Lifeline- 1-800-273-8255
Crisis Text Line-Text HOME to 741741 for free, 24/7 crisis support in U.S. (www.crisistextline.org)
The Trevor Lifeline( Suicide Prevention for LGBTQ )