Last Updated- March 23, 2020

Changes at the Student Wellness Center in light of the COVID-19 Pandemic

The Student Wellness Center remains open regular hours Monday-Friday from 8:30-4:30

However, all students should call prior to scheduling appointments or arriving at the Student Wellness Center. 

Please call 717-544-9051 to schedule an appointment or enter the facility.

If you have flu and cold symptoms and suspect it may be Coronavirus/COVID-19, call the Student Wellness Center first to make an appointment and prior to entering the building. 


Only one entrance (ASFC side) will remain open and patients will be screened immediately at the front desk.


Stay safe and remember to:

Wash your hands frequently with soap and water for 20 seconds.  Or use alcohol based hand sanitizer if soap and water are not available

            Cover coughs and sneezes with your elbow – NOT YOUR HANDS

            Stay at least 6 feet from other individuals

            Disinfect commonly touched services



If you have any questions or concerns that are NOT emergent, please wait and call the Student Wellness Center Monday-Friday, between 8:30am-4:30 pm.

If after hours, you need to be seen at an Urgent Care, please CALL the Urgent Care center before showing up. A provider will help you decide if you need a visit or medical help.  Since this virus is so new, testing capability is still very limited


For students who have Student Health Insurance Plan (SHIP) through F&M, you have access to Virtual Health Care from anywhere in the country:


For more detailed information, please visit the  following websites:


What is coronavirus?

Human coronaviruses typically cause a mild upper respiratory tract illness that we recognize as a “common cold” (runny nose, head congestion, sore throat, cough, low-grade fever, and fatigue). These infections are common during cold and flu season.

How are coronaviruses spread? How can transmission be prevented?

Coronaviruses are spread by respiratory droplets produced during coughing or sneezing. Respiratory hygiene and cough etiquette, including covering your cough, performing frequent hand hygiene, and staying home when sick are the best preventative measures

What is different about this new Covid-19 strain? Where did it start?

Most virulent strains of coronaviruses can emerge when animal viruses infect humans and can cause serious infections- severe acute respiratory syndrome coronavirus (SARS-CoV) and Middle East respiratory syndrome coronavirus (MERS-CoV) are recent examples. In December 2019, a new coronavirus is thought to have crossed from an animal reservoir to humans in a seafood and animal market in Wuhan City, China, and has continued to cause infections in humans. The market was closed on January 1, 2020. Subsequent human-to-human spread has led to the current situation.

What are the symptoms of infection with COVID-19?

For confirmed COVID-19 infections, reported illnesses have ranged from infected people with little to no symptoms to being severely ill. Symptoms can include fever, cough, and shortness of breath.

How are patients being screened for risk of COVID-19 at the Student Wellness Center?

When scheduling appointments and checking in at the front desk, patients will be asked a series of questions regarding recent travel, symptoms, and exposure to possible or confirmed cases of COVID-19. If a patient meets both the travel and respiratory symptom criteria, providers are directed to:

  • Give the patient a surgical mask
  • Place the patient in an examination room with the door closed 
  • Contact their local infection control department for further guidance

Does every patient with COVID-19 need to be hospitalized?

No. Evidence from across the globe indicates that most patients with COVID-19 become only mildly ill with respiratory symptoms and fever. 

Is Penn Medicine able to test for COVID-19?

Yes. At this time, each individual case will be discussed with Lancaster General Infectious Disease prior to testing. 

General Guidelines 

To prevent against influenza and Covid-19, please follow and encourage others to follow the below precautions:

  • Cover mouth and nose (preferably into elbow) when coughing and sneezing
  • Frequent Handwashing
  • Avoid touching your own face
  • Do not share eating and drinking utensils
  • Do not share saliva
  • Take good care of yourself with adequate sleep, good nutrition and regular exercise.
  • Social Distancing to prevent the spread of disease

With regard to the ongoing concern and media attention surrounding Covid-19, be assured that the Student Wellness Center is following Penn Medicine and CDC guidelines for screening and evaluation of potentially at risk individuals.  

Should you have any questions or concerns, please contact the Student Wellness Center.