Information Technology Policies

Purpose:

In order to give excellent service and support for events requiring audio and to protect College equipment from damage and loss, we require an ITS audio technician to be present at such events.

Information Technology Services is responsible for all audio support on campus with the following exceptions:

• • Steinman College Center - coordinate through College Center, Building Manager.

  • Hartman Green - coordinate through College Center, Building Manager.

  • Woods Room - coordinate through Department of Athletics

  • The Catering Suite - initially coordinate through Catering. For increased level of service, the event planner will be re-directed to ITS

  • Events in Bens Underground - coordinate with Ben's student management

NOTE: All audio requests, regardless of Departmental responsibility, must have a confirmed reservation.

Procedure to be followed by an organization seeking audio support for campus events

• • We require an ITS technician to be present at events.

  • If an event is planned in any location on campus other than those listed above, the event planner must work with ITS to fulfill these requirements:

  • A confirmed reservation for the event space must be secured.

  • Information submitted on the reservation request will not be considered enough to secure the equipment /technical services for the event.

  • Two weeks advance notice is required for audio services requests.

  • Requests should be submitted by email, to Helpdesk@fandm.edu.

  • Audio equipment will be available on a first come, first served basis.

  • If an activity takes place anytime after 4 pm Monday through Friday, or on weekends, there will be a charge for audio services. A charge of $40 per hour will be charged for every hour, or part thereof, that a technician works the event, to include preparation and clean-up time.

  • An estimate of this fee will be given at the time ITS agrees to support the event.

  • An account number must be provided prior to the event, so that accurate charges can be levied after the event. These charges will be requested by ITS, via the Business Office, within one week after the event has concluded.

  • The event planner will need to supply a contact name and phone number for the "in-charge" person, attending the event.

  • In the case of student events, ITS will need the name of the Group's advisor.

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Policy Maintained by: Information Technology Services, Vice President and Chief Information Officer
Last Reviewed: September 20, 2023