Complaint Resolution

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In order to comply with federal regulations (34 CFR 602.16(a)(1)(ix)) and regional accreditation requirements (34 CFR 668.43(b)), Franklin & Marshall College  provides the following information to prospective and current students for filing complaints.

Information can be found in the Course Catalog and Student Handbook, but below are direct links to address specific needs and concerns:


Family Educational Rights and Privacy Act (FERPA

Public Safety

Sexual Misconduct

Bias & Discrimination

Student Conduct

Title VI:  The following person has been designated to handle inquiries regarding discrimination, harassment or retaliation based on age, color, genetic information, marital status, national or ethnic origin, race, religion or veteran status where the conduct involves students:

Gretchel Hathaway, Vice President for Diversity, Equity & Inclusion
Old Main, Franklin & Marshall College
Lancaster, PA 17604
717-358- 3971

Title IX

If a student fails to resolve a complaint through the processes and procedures described above, a formal complaint may be file with the Pennsylvania Department of Education

Unresolved complaints may ultimately be filed with the Middle States Commission on Higher Education when all other attempts have been exhausted. Middle States is the accreditating agency for the College.

Middle States Commission on Higher Education
3624 Market Street,
2nd Floor West,
Philadelphia, PA 19104
Telephone: (267) 284-5000

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